Any one, or combination, of the technology products and services listed below are available for One Call Centers to implement.  KorPartners can integrate any of our products into your existing technology infrastructure, allowing you to supplement the technologies and services your One Call Center currently provides. 

Technology

     • Positive Response System
     • Member Service Area Mapping
     • E-Ticket
     • Mobile E-Ticket
     • KorWeb Partner Program
     • GeoCall

Services

     • Running a one call center (call center operations).
     • 24/7 call taking.  Provide CSR/call taking staff.
     • Redundant servers, data center, disaster recovery.
     • Website design and analytics.

Combination Approach

Who knows what you need better than you? KorPartners’ flexible One Call Center operations offering allows you select the appropriate mixture of products and services for your One Call Center.  We understand that what works for one particular Call Center might not be the absolute best solution for the next.  New challenges, changes and issues are always going to be a part of any industry.  KorPartners philosophy of continuous learning and growth aids us in our ability to provide customized solutions to new or atypical problems that may arise.  We are ready to partner with you to determine exactly which operations, technologies, services and custom development will assist you in reaching your One Call Center goals.