SERVICES

Customized Contact Center Solutions

KorPartners provides a full spectrum of options to choose from for operating your contact center.  Our services range from providing a complete operational solution including all the underlying technology, to providing just the software for a self-run contact center.  We are completely flexible in our offerings, and strive to partner with our clients to identify the contact center solution that is optimal for their organization.  Instead of boxing you into a fixed package, our clients select the solution segments that work best for them.  Our foundation of process driven operations, industry-leading technology and top-shelf service level standards equips any contact center with the perfect blend of operational products and services.

We Offer:

  • Experienced Management Team
  • Qualified Customer Service Representatives   
  • Seasoned Help Desk Analysts
  • Industry leading, easily customizable telephone system
  • Multiple/Virtual contact center locations
  • Redundant servers within redundant data centers
  • Responsible data security
  • Customizable call scripts
  • Complete accounting/billing services
  • Marketing and Communications services
  • Customizable reporting services
  • Process automation and improvement
  • Technology services
  • Online application development

KorPartners provides a mini-suite of member services created exclusively for the unique needs of contact centers.  Contact centers communicate with numerous people in many different industry segments daily.  KorPartners offers products that will make these communication and customer service tasks as efficient as possible while remaining user friendly.

 

KorPartners Services Include:

 

inbound contact services        outbound contact center       email response 

 

Inbound Contact Center Operations  |  Outbound Contact Center Operations  |  Email Response 

 

live chat        ivr        social media monitoring 

 

  Live Chat   Interactive Voice Response  |  Social Media Management

 

answering services      technology services        markeitng communications

 

 Answering Services  |  Technology Services  |  Marketing & Communication Services

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If you are interested in learning more about the solutions available, please CONTACT US.

 

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assisting you with any questions you may have!

Contact Support

KorPartners' knowledgeable and responsive
client support team is ready to assist you!